Returns and Refunds Policy

If you are not satisfied with your purchase, you may request a return within 14 days of receiving your order.

Eligibility

• Items must be unused and in original condition
• Original packaging must be included
• Proof of purchase is required

Non Returnable Items

• Personal hygiene items once opened
• Used or damaged items not due to our error

Faulty or Incorrect Items

If your item arrives damaged or incorrect, contact us within 48 hours with photos and order number.

Refunds

• Refunds are issued to the original payment method
• Processing time is usually 5 to 10 business days

Contact

Email: support@ams-lesta.co.uk
Phone: +44 7864 877281